User Fraud Awareness

Be Vigilant!

There are a lot of methods, allowing malefactors to direct you to the incorrect Internet address in order to make an effort to get access to your account. At first, check-up whether you are on the website of the eWallet Transfer system. The address of our website is

Protection of Your Account

In order to ensure protection of your electronic account, your password must be unique and must not be used on other websites or somewhere else. Also it should be remembered that you must not tell anybody your password or use other persons’ passwords. Each person who gets access to the account using your password will be recognised by the system as a user with your data. The best way is to try to memorise the password. If you still need to write it down, keep this record in a safe place (for instance, in a safe). Do not write down the password on a sheet of paper and do not leave it next to your computer. Take into consideration that you bear full responsibility for protection of the security elements to your account. In case of loss of your password, you must immediately enter the system and change the password.

Secure Site Session

Prior to entering personal data to your account or transferring funds, please make sure that you are on the website of the eWallet Transfer system ( There can be false eWallet Transfer websites trying to get information necessary for access to your account. In order to be absolutely sure that you are on the correct website, please check information in the SSL certificate, which our website sends to your browser. From the specified information it must be apparent that this certificate is valid and issued for the website
But anyway, if you suspect that your password was compromised, try to change it as fast as possible.

Secure Site Session

False electronic messages can look like messages from eWallet Transfer. “There is a problem with your account. Please, click here and enter your username, password.” However, it can be an attempt of fraud. eWallet Transfer never sends messages which request to enter information necessary for access to your account. Do not click on hypertext links in electronic messages for access to your account or confirmation of the executed payment, it can bring you to false websites. Instead, enter the address of the system in your browser or use electronic bookmarks made by you before. Such messages may contain warnings where the company warns customers about problems with their accounts. These messages contain hyperlinks, which look believable, but in fact they are false websites, where you can be required to provide your password or other personal information. To prevent attempts of sending false letters masking as letters of the eWallet Transfer system, we would like to inform you that original messages are sent in the plain text format and they never contain attached files. If you have received a letter, which do not meet these requirements, please do not open it under any circumstances and forward it for checking to technical security support of the eWallet Transfer system at:

Safe Computer

Always enter the eWallet Transfer system from a computer or mobile device which is sure to be reliable, desirably from your own computer or mobile device. Do not use computers in public places, such as internet cafes, as they may contain malicious software able to record secret information (data for access to the system) and steal money from your account.

Please forward all suspicious emails to